JP
General Terms and Conditions for Accommodation Contract
Revised: December 13, 2023
Definitions and Interpretation
“Guest” means the person making the booking and/or staying at the Hotel.
“Hotel” means the property which the Guest selects for accommodation.
Article 1（Applicability）
1.Contracts for accommodation and related agreements to be entered into between the Hotel and the Guest shall be subject to these Terms and Conditions. Any matters not provided herein shall be governed by laws and regulations or generally accepted practices.
2.Notwithstanding the preceding paragraph, in case the Hotel entered into special conditions with the Guest insofar as such special conditions do not violate any laws and regulations and generally accepted practices, the special contract shall prevail over these Terms and Conditions.
Article 2（Application for Accommodation Contract）
1.The Guest, who intends to apply for the Accommodation Contract with the Hotel, shall notify the Hotel of the following matters:
（1）Name of the Guest and contact information
（2）Time and date for check-in and check-out
（3）Accommodation plan for which the Guest wishes to apply
（4）Accommodation charges（According to the accommodation charges indicated in the Attachment 1）
（5）a. Name of the person applying for accommodation and his or her contact information
b. Name of the person paying the accommodation charges and his or her contact information
（6）Other information deemed as necessary by the Hotel
2.If the Guest requests to extend his, her or its stay beyond the check-out date in item（2）of preceding paragraph, it shall be deemed that the Guest applied for the new Accommodation Contract at the time when such request has been made.
3.Even after the accommodation contract has been concluded, the person that has applied for accommodation shall immediately submit a guest list containing the names, addresses, telephone numbers, etc. of all guests if so requested by the hotel.
4.The Guest’s request for accommodation plan in item（3）of paragraph 1 shall be specified only at the time when the Guest applies for the Accommodation Contract. If the Guest subsequently requests for an accommodation plan which is different from the accommodation plan requested by the Guest at the time of application for the Accommodation Contract, the Guest shall apply for the new Accommodation Contract after canceling the existing Accommodation Contract. 5.The Guest shall apply for the Accommodation Contract agreeing that the Guest shall not transfer the Accommodation Contract or reservation for accommodation to any third party without the Hotel’s consent.
Article 3（Execution of Accommodation Contract）
1.The Accommodation Contract shall be deemed to have been executed when the Hotel accepts the application under Article 2; provided, however, that depending on the accommodation plan, the Accommodation Contract shall be deemed to have been executed when the Guest makes advance payment after the application and the Hotel confirms the receipt of such payment. Notwithstanding the foregoing, the same shall not apply if it has been proven that the Hotel had not accepted the application.
2.If the Accommodation Contract is concluded in accordance with the provisions of the preceding paragraph, a deposit determined by the hotel based on the entire accommodation charges for the period of stay shall be paid by the date designated by the hotel.
3.The deposit will first be applied to the accommodation charges that the guest will ultimately have to pay, and if a situation arises in which the provisions of Articles 6 and 18 apply, the deposit will be alloted to cancellation charge, then to reparations. The remainder, if any, shall be refunded at the time of the payment of the accommodation charges as stated in Article 12.
4.If the deposit set forth in Article 2 is not paid by the date specified by the hotel pursuant to the provisions of the same paragraph, the accommodation contract shall become invalid. However, the same shall apply only in the case when the Guest is thus informed by the Hotel upon specifying the due date of payment of the deposit.
5.In the event that our hotel provides incorrect accommodation rates on our internet site or over the phone and concludes an accommodation contract with the Guest based on such incorrect rates, which are significantly lower than the rates for previous and subsequent dates without indications such as “limited”, “special”, “promotion”, etc that specify the reasons for lower rates, the accommodation contract will be deemed invalidated in accordance with the consent by mistake under civil law, and the hotel will promptly notify the Guest to that effect.
6.Prior to the scheduled stay, in order to confirm the reservation, the Hotel may make a telephone call to the contact information provided by the Guest.
Article 4（Special Contracts Requiring No Accommodation Deposit）
1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract to not require the deposit after the Contract has been concluded as stipulated in the same Paragraph.
2. In the case when the Hotel has not requested the payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of the payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as that the Hotel has accepted a special contract prescribed in the preceding Paragraph.
Article 5（Refusal of Accommodation Contract）
1.There may be times when the Hotel will not agree to execute the Accommodation Contract under any of the following cases:
（1）When the application for accommodation does not conform to these Terms and Conditions.
（2）When there is no vacancy since the Hotel is fully booked.
（3）When the Guest wishing to stay at the Hotel is deemed to be at the risk of engaging in any act which is in violation of laws and regulations or any act which goes against the public order or good morals in connection with his, her or its stay.
（4）When the Guest, who wishes to stay at or use the Hotel is deemed to fall under any of the following:
（a）an organized crime group（“Organized Crime Group”）as prescribed in Article 2, Item 2 of Act on Prevention of Unjust Acts by Organized Crime Group Members（Act No. 77 of 1991）（“Act”）, member of Organized Crime Group（“Organized Crime Group Member”）as prescribed in Article 2, Item 6 of Act, associated member of Organized Crime Group, person related to Organized Crime Group or other anti-social force
（b）an entity or other organization whose business activity has been controlled by Organized Crime Group or Organized Crime Group Member
（c）an entity which has a director or officer who falls under Organized Crime Group Member
（5）When the Guest makes a violent demand to the Hotel or demands the Hotel for unreasonable burden.
（6）When the Guest can be detected as carrying a specific infectious disease.
（7）When the Hotel is unable to provide accommodation due to natural disaster, malfunction of facilities or any other unavoidable reasons.
（8）When the Guest, who wishes to stay at or use the Hotel, behaves, behaves in a manner, or is recognized to have a risk of behavior that causes significant inconvenience to other hotel guests or the Hotel’s employees owing to heavy intoxication or other reasons.（Based on the provisions of Article 5 of the Okinawa Prefecture Hotel Business Law Enforcement Ordinance.）
（9）When the Guest, who wishes to stay at or use the Hotel, attempts to stay under a false name.
（10）When the person that has applied for accommodation did so while concealing his or her commercial purpose.
（11）When the case falls under the provisions of the Hotel Business Act.
（12）When the Guest abuses the Hotel’s employees by making unreasonable requests specified in Article 5, Paragraph 1, Item 3 of the Hotel Business Act.
Article 6（Cancellation of Accommodation Contract）
1.The Guest shall be entitled to cancel the Accommodation Contract with a notice to the Hotel.
2.In the case when the Guest has canceled the Accommodation Contract in whole or in part due to causes for which the Guest is liable（except in case when the Hotel has requested the payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has canceled before the payment）, the Guest shall pay cancellation charge as listed in the Attachment 2. However, in the case when a special contract as prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the obligation of the payment of the cancellation charges by the Hotel.
3.If the Guest does not arrive at the Hotel without prior communication by 9:00 PM on the day of their reservation（or two hours past the explicitly stated arrival time if provided）, the Accommodation Contract may be deemed as being canceled by the Guest.
Article7（Right to Cancel Accommodation Contract by the Hotel）
1. The Hotel shall have the right to cancel the Accommodation Contract under any of the following cases:
（1）When the Guest is deemed to be at the risk of engaging in, or has engaged in, any act which is in violation of laws and regulations or any act which goes against the public order or good morals in connection with his, her or its stay.
（2）When the Guest is found to be disturbing the public order and good morals in the Hotel by making unreasonable complaints or demands.
（3）When the Guest who wishes to stay at or use the Hotel is deemed to fall under any of the following:
（a）an Organized Crime Group, Organized Crime Group Member, associated member of Organized Crime Group, person related to Organized Crime Group or other anti-social force
（b）an entity or other organization whose business activity has been controlled by Organized Crime Group or Organized Crime Group Member
（c）an entity which has a director or officer who falls under Organized Crime Group Member
（4）When requests regarding accommodation are made with violent acts, or if a burden that exceeds a reasonable range is demanded.
（5）When it becomes clear that the Guest wishing to stay at the Hotel is a person carrying an infectious disease.
（6）When the Hotel is unable to provide accommodation due to natural disaster, malfunction of facilities or any other unavoidable reasons.
（7）When the Guest behaves, behaves in a manner, or is recognized to have a risk of behavior that causes significant inconvenience to other hotel guests or the Hotel’s employees owing to heavy intoxication or other reasons.（Based on the provisions of Article 5 of the Okinawa Prefecture Hotel Business Law Enforcement Ordinance.）
（8）When the Guest stays at the Hotel under a false name.
（9）When the guest fails to submit the guest list despite the Hotel’s request.
（10）When the Guest does not observe prohibited actions such as smoking in bed, mischief to the fire-fighting facilities and other prohibitions stipulated by the Prohibitions prescribed by the Hotel（restricted to particulars deemed necessary in order to avoid the causing of fires）.
（11）When the Guest does not comply with the prohibited matters prescribed in the Hotel Regulations prescribed by the Hotel.
（12）When the circumstances are applicable to the Hotel Business Act of Japan.
（13）When a minor stays at the Hotel without obtaining permission from the minor’s guardian.
2. In the case when the Hotel has canceled the Accommodation Contract in accordance with the preceding paragraph, and the reason for cancellation is due to the preceding Paragraph 5, the Hotel shall not be entitled to charge the Guest for any of the services which the Guest has not received at the point of cancellation. However, If the cancellation is due to any other reasons, as a cancellation charge the Guest will be required to pay for accommodation and services that have not yet been provided.
Article 8（Registration for Accommodation）
1.The Guest shall register the following matters with the Hotel on the check-in date:
（1）Name, address , contact information（mobile phone number, e-mail address, etc.）
（2）For non-Japanese guests, the Hotel will take a photocopy of the passport to confirm nationality, passport number.
（3）Date and scheduled time of departure
（4）Other matters deemed as necessary by the Hotel
2.When the Guest intends to make payment for the charges mentioned in Article 9 using methods other than currency, such as accommodation vouchers or credit cards, the Guest shall present these in advance as part of the registration process as described in the preceding paragraph.
Article 9（Available Time of Guest Room）
1.The Guest is entitled to occupy the contracted guest room of the Hotel from 3:00 p.m. to 11:00 a.m. of the day of departure. In the case when the Guest is accommodated continuously, the Guest may occupy the Hotel room for an entire day, except for the days of arrival and departure.
2.The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the room beyond the time prescribed in the same Paragraph. In that case, regardless of the room type, extra charge shall be paid by the Guest as indicated in the below chart（consumption tax included in the amount）.
For stays after 3:00 pm, the room rate provided on the Hotel’s official website on the applicable day will be charged.
Per hour: 3,000 yen
After 2:00 p.m.: 1 night room charge for the relevant day
Article 10（Compliance with Hotel Regulations）
1.The Hotel asks that the Guest comply with the House Regulations displayed in the Hotel premises and this General Terms and Conditions for Accommodation Contract.
Article 11（Business Hours）
1. The business hours of the main facilities, etc. of the Hotel are as follows, and those of other facilities, etc. shall be notified in detail by Service directories in guest rooms.
（1）Front service; 24 Hours a day
2. The business hours specified in the preceding Paragraph are subject to temporary changes due to unavoidable causes. In such a case, the Guest shall be informed by the Hotel by appropriate means.
Article 12（Payment）
1.The breakdown and the calculation method of the accommodation charges, etc. that the Guest shall pay are as listed in the Attachment 1.
2.A deposit or an imprint of credit card will be required upon arrival.
3.Accommodation charges, etc. as stated in the Paragraph 1 shall be paid at the front desk with Japanese currency or by any means other than Japanese currency such as coupons or credit cards recognized by the Hotel at the time of the departure of the Guest or at the timing request by the Hotel.
4.The Guest shall pay the accommodation fee even if the Guest voluntarily does not stay at the Hotel after the Hotel has made the guest room available to the Guest.
Article 13（Our responsibility）
1.The Hotel shall compensate the Guest for the damage if the Hotel has caused such damage to the Guest in the fulfillment or the nonfulfillment of the Accommodation Contract and/or related agreements. However, the same shall not apply in cases when such damage has been caused due to reasons for which the Hotel is not liable.
2.The hotel has received a business permit from the fire department. Furthermore, the Hotel is covered by Hotel Liability Insurance in order to deal with unexpected fire and/or other disasters.
Article 14（Cases Where the Contracted Room Is Unavailable）
1.If the Hotel is unable to provide the Guest with the contracted room, the Hotel will, with the consent of the Guest, make an effort to arrange other accommodations under the same conditions as far as possible.
2.If, despite the provisions of the preceding paragraph, the Hotel is unable to find other accommodation, the Hotel will pay the Guest a compensation fee equivalent to the penalty（up to the full amount of the room charge）, which will be applied to the amount of compensation for damages. However, if there is no reason attributable to the hotel for not being able to provide a room, no compensation shall be paid.
Article 15（Handling of Deposited Items）
1.When the Guest experiences loss, damage, or other harm to items, cash, or valuables deposited with the Hotel due to the intentional or negligent actions of the Hotel, the Hotel will compensate for such damages. However, for items for which the Guest did not provide prior disclosure of their type and value, the Hotel’s liability for compensation is limited to 50,000 yen.
2.The Hotel shall compensate the Guest when loss, breakage or other damage is caused, through intention or negligent actions of the Hotel, to the goods, cash or valuables which are brought into the premises of the Hotel by the Guest but are not deposited at the front desk. However, for goods for which the Guest has not made an advance declaration with respect to type and value, the liability of the Hotel for compensation is limited to 50,000yen, except when the Hotel is intentionally or grossly negligent.
3.The hotel is not able to store cash or items worth more than 500,000 yen.
Article 16（Luggage and Personal Belonging of Guest）
1.If the Guest’s luggage arrives at the Hotel prior to the Guest’s arrival, it will be stored responsibly only if the Hotel has given prior approval, and it will be handed over to the Guest upon check in.
2.When a baggage or belongings of the guest are found left behind after check out, and the ownership of the article is identified, the Hotel shall inform the owner of the article and ask for further instructions. When no instruction is given to the Hotel by the owner or when the ownership is not identified, the Hotel shall store the article for one month including the day it is found. As for fresh food and drinks, the Hotel will keep the article only for one day after departure.
3.The Hotel’s liability in regard to the custody of the Guest’s baggage and belongings in the case of the preceding two paragraphs shall be assumed in accordance with the provisions of Paragraph 1 in the case of Paragraph 1, and with the provisions of Paragraph 2 in the case of Paragraph 2.
Article 17（Responsibility for Parking Facility）
1.When the Guest uses the Hotel’s parking facility, whether or not the Guest deposit the vehicle’s keys, the Hotel merely provides the parking space and does not assume responsibility for the management of the vehicle. However, in cases where damage is caused due to intentional or negligent actions by the Hotel in the management of the parking facility, the Hotel shall be liable for compensation.
Article 18（Guest’s Liability）
1.If the Hotel incurs any damages due to the Guest’s intentional misconduct or negligence, the Guest shall compensate the Hotel for such damages.
2.In order to receive the accommodation services based on the Accommodation Contract without disturbance, the Guest must promptly notify the hotel in the case the Guest finds the accommodation services contradictory from the Accommodation Contract.
Article 19（Entry into Guest Room）
1.There may be cases where the Hotel will enter the guest room without the Guest’s permission even after the Guest has checked in under any of the following cases:
（1）When the Hotel provides its service such as cleaning or room service.
（2）When it is deemed that the Guest is at the risk of engaging in, or has engaged in, any act which is in violation of laws and regulations or any act which goes against the public order or good morals.
（3）When it is determined that the entry into the guest room is necessary in accordance with the instructions of police or firefighter.
（4）When it is determined that the entry into the guest room is necessary in order to protect building or facility of the Hotel.
（5）When the Hotel has determined that the entry into the guest room is necessary in order to confirm or ensure safety of the Guest.
Article 20（Jurisdiction and Applicable Laws）
Any dispute between the Guest and the Hotel arising from or in relation to the Accommodation Contract shall be resolved in accordance with applicable Japanese laws, and the exclusive jurisdiction shall be the district court or summary court that has jurisdiction over the location of the Hotel.
●Attachment 1 The breakdown of the Accommodation Charges, etc.（Ref. Paragraph 1 of Article 2, and Paragraph 1 of Article 12）
Contents: Total amount to be paid by the Guest, Accommodation Charges, Accommodation Charge（Room Charge）
Extra Charges: Meals and Drinks or Extra Meals and Drinks（including breakfast） and the sum of all other service charges.
Taxes: Consumption Tax
Remark 1: Accommodation charges are subject to seasonal and demand fluctuations.
Remark 2: If the tax law is revised, the revised provisions shall apply.
Remark 3: In the following cases, additional fees will be charged separately from the accommodation charges.
・If the Hotel’s equipment is found to be damaged or stolen.
・When special cleaning is required due to food or drink spillage, vomiting, stains of blood, body fluids, and filth, etc, which are recognized to be beyond normal use of the Hotel.
・If smoking is found in the room or on the balcony, a 20,000 yen（excluding tax）penalty will be charged to restore the property to its original condition.
●Attachment 2 Cancellation Charges（Ref.Paragraph 2 of Article 6）
Please refer to the below PDF
Attachment 2 Cancellation Charges PDF
1. The percentages signify the rate of cancellation charge to the basic Accommodation Charges.
2.When the number of days contracted is shortened, the cancellation charge for the first day of the canceled period shall be fully paid by the Guest regardless of the number of days shortened.
3. Separate cancellation charges may apply for specific dates determined by the Hotel.
These terms and conditions may be subject to change without prior notice through notification by the Hotel in a manner it deems appropriate.
Revised: December 13, 2023
Definitions and Interpretation
“Guest” means the person making the booking and/or staying at the Hotel.
“Hotel” means the property which the Guest selects for accommodation.
Article 1（Applicability）
1.Contracts for accommodation and related agreements to be entered into between the Hotel and the Guest shall be subject to these Terms and Conditions. Any matters not provided herein shall be governed by laws and regulations or generally accepted practices.
2.Notwithstanding the preceding paragraph, in case the Hotel entered into special conditions with the Guest insofar as such special conditions do not violate any laws and regulations and generally accepted practices, the special contract shall prevail over these Terms and Conditions.
Article 2（Application for Accommodation Contract）
1.The Guest, who intends to apply for the Accommodation Contract with the Hotel, shall notify the Hotel of the following matters:
（1）Name of the Guest and contact information
（2）Time and date for check-in and check-out
（3）Accommodation plan for which the Guest wishes to apply
（4）Accommodation charges（According to the accommodation charges indicated in the Attachment 1）
（5）a. Name of the person applying for accommodation and his or her contact information
b. Name of the person paying the accommodation charges and his or her contact information
（6）Other information deemed as necessary by the Hotel
2.If the Guest requests to extend his, her or its stay beyond the check-out date in item（2）of preceding paragraph, it shall be deemed that the Guest applied for the new Accommodation Contract at the time when such request has been made.
3.Even after the accommodation contract has been concluded, the person that has applied for accommodation shall immediately submit a guest list containing the names, addresses, telephone numbers, etc. of all guests if so requested by the hotel.
4.The Guest’s request for accommodation plan in item（3）of paragraph 1 shall be specified only at the time when the Guest applies for the Accommodation Contract. If the Guest subsequently requests for an accommodation plan which is different from the accommodation plan requested by the Guest at the time of application for the Accommodation Contract, the Guest shall apply for the new Accommodation Contract after canceling the existing Accommodation Contract. 5.The Guest shall apply for the Accommodation Contract agreeing that the Guest shall not transfer the Accommodation Contract or reservation for accommodation to any third party without the Hotel’s consent.
Article 3（Execution of Accommodation Contract）
1.The Accommodation Contract shall be deemed to have been executed when the Hotel accepts the application under Article 2; provided, however, that depending on the accommodation plan, the Accommodation Contract shall be deemed to have been executed when the Guest makes advance payment after the application and the Hotel confirms the receipt of such payment. Notwithstanding the foregoing, the same shall not apply if it has been proven that the Hotel had not accepted the application.
2.If the Accommodation Contract is concluded in accordance with the provisions of the preceding paragraph, a deposit determined by the hotel based on the entire accommodation charges for the period of stay shall be paid by the date designated by the hotel.
3.The deposit will first be applied to the accommodation charges that the guest will ultimately have to pay, and if a situation arises in which the provisions of Articles 6 and 18 apply, the deposit will be alloted to cancellation charge, then to reparations. The remainder, if any, shall be refunded at the time of the payment of the accommodation charges as stated in Article 12.
4.If the deposit set forth in Article 2 is not paid by the date specified by the hotel pursuant to the provisions of the same paragraph, the accommodation contract shall become invalid. However, the same shall apply only in the case when the Guest is thus informed by the Hotel upon specifying the due date of payment of the deposit.
5.In the event that our hotel provides incorrect accommodation rates on our internet site or over the phone and concludes an accommodation contract with the Guest based on such incorrect rates, which are significantly lower than the rates for previous and subsequent dates without indications such as “limited”, “special”, “promotion”, etc that specify the reasons for lower rates, the accommodation contract will be deemed invalidated in accordance with the consent by mistake under civil law, and the hotel will promptly notify the Guest to that effect.
6.Prior to the scheduled stay, in order to confirm the reservation, the Hotel may make a telephone call to the contact information provided by the Guest.
Article 4（Special Contracts Requiring No Accommodation Deposit）
1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract to not require the deposit after the Contract has been concluded as stipulated in the same Paragraph.
2. In the case when the Hotel has not requested the payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of the payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as that the Hotel has accepted a special contract prescribed in the preceding Paragraph.
Article 5（Refusal of Accommodation Contract）
1.There may be times when the Hotel will not agree to execute the Accommodation Contract under any of the following cases:
（1）When the application for accommodation does not conform to these Terms and Conditions.
（2）When there is no vacancy since the Hotel is fully booked.
（3）When the Guest wishing to stay at the Hotel is deemed to be at the risk of engaging in any act which is in violation of laws and regulations or any act which goes against the public order or good morals in connection with his, her or its stay.
（4）When the Guest, who wishes to stay at or use the Hotel is deemed to fall under any of the following:
（a）an organized crime group（“Organized Crime Group”）as prescribed in Article 2, Item 2 of Act on Prevention of Unjust Acts by Organized Crime Group Members（Act No. 77 of 1991）（“Act”）, member of Organized Crime Group（“Organized Crime Group Member”）as prescribed in Article 2, Item 6 of Act, associated member of Organized Crime Group, person related to Organized Crime Group or other anti-social force
（b）an entity or other organization whose business activity has been controlled by Organized Crime Group or Organized Crime Group Member
（c）an entity which has a director or officer who falls under Organized Crime Group Member
（5）When the Guest makes a violent demand to the Hotel or demands the Hotel for unreasonable burden.
（6）When the Guest can be detected as carrying a specific infectious disease.
（7）When the Hotel is unable to provide accommodation due to natural disaster, malfunction of facilities or any other unavoidable reasons.
（8）When the Guest, who wishes to stay at or use the Hotel, behaves, behaves in a manner, or is recognized to have a risk of behavior that causes significant inconvenience to other hotel guests or the Hotel’s employees owing to heavy intoxication or other reasons.（Based on the provisions of Article 5 of the Okinawa Prefecture Hotel Business Law Enforcement Ordinance.）
（9）When the Guest, who wishes to stay at or use the Hotel, attempts to stay under a false name.
（10）When the person that has applied for accommodation did so while concealing his or her commercial purpose.
（11）When the case falls under the provisions of the Hotel Business Act.
（12）When the Guest abuses the Hotel’s employees by making unreasonable requests specified in Article 5, Paragraph 1, Item 3 of the Hotel Business Act.
Article 6（Cancellation of Accommodation Contract）
1.The Guest shall be entitled to cancel the Accommodation Contract with a notice to the Hotel.
2.In the case when the Guest has canceled the Accommodation Contract in whole or in part due to causes for which the Guest is liable（except in case when the Hotel has requested the payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has canceled before the payment）, the Guest shall pay cancellation charge as listed in the Attachment 2. However, in the case when a special contract as prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the obligation of the payment of the cancellation charges by the Hotel.
3.If the Guest does not arrive at the Hotel without prior communication by 9:00 PM on the day of their reservation（or two hours past the explicitly stated arrival time if provided）, the Accommodation Contract may be deemed as being canceled by the Guest.
Article7（Right to Cancel Accommodation Contract by the Hotel）
1. The Hotel shall have the right to cancel the Accommodation Contract under any of the following cases:
（1）When the Guest is deemed to be at the risk of engaging in, or has engaged in, any act which is in violation of laws and regulations or any act which goes against the public order or good morals in connection with his, her or its stay.
（2）When the Guest is found to be disturbing the public order and good morals in the Hotel by making unreasonable complaints or demands.
（3）When the Guest who wishes to stay at or use the Hotel is deemed to fall under any of the following:
（a）an Organized Crime Group, Organized Crime Group Member, associated member of Organized Crime Group, person related to Organized Crime Group or other anti-social force
（b）an entity or other organization whose business activity has been controlled by Organized Crime Group or Organized Crime Group Member
（c）an entity which has a director or officer who falls under Organized Crime Group Member
（4）When requests regarding accommodation are made with violent acts, or if a burden that exceeds a reasonable range is demanded.
（5）When it becomes clear that the Guest wishing to stay at the Hotel is a person carrying an infectious disease.
（6）When the Hotel is unable to provide accommodation due to natural disaster, malfunction of facilities or any other unavoidable reasons.
（7）When the Guest behaves, behaves in a manner, or is recognized to have a risk of behavior that causes significant inconvenience to other hotel guests or the Hotel’s employees owing to heavy intoxication or other reasons.（Based on the provisions of Article 5 of the Okinawa Prefecture Hotel Business Law Enforcement Ordinance.）
（8）When the Guest stays at the Hotel under a false name.
（9）When the guest fails to submit the guest list despite the Hotel’s request.
（10）When the Guest does not observe prohibited actions such as smoking in bed, mischief to the fire-fighting facilities and other prohibitions stipulated by the Prohibitions prescribed by the Hotel（restricted to particulars deemed necessary in order to avoid the causing of fires）.
（11）When the Guest does not comply with the prohibited matters prescribed in the Hotel Regulations prescribed by the Hotel.
（12）When the circumstances are applicable to the Hotel Business Act of Japan.
（13）When a minor stays at the Hotel without obtaining permission from the minor’s guardian.
2. In the case when the Hotel has canceled the Accommodation Contract in accordance with the preceding paragraph, and the reason for cancellation is due to the preceding Paragraph 5, the Hotel shall not be entitled to charge the Guest for any of the services which the Guest has not received at the point of cancellation. However, If the cancellation is due to any other reasons, as a cancellation charge the Guest will be required to pay for accommodation and services that have not yet been provided.
Article 8（Registration for Accommodation）
1.The Guest shall register the following matters with the Hotel on the check-in date:
（1）Name, address , contact information（mobile phone number, e-mail address, etc.）
（2）For non-Japanese guests, the Hotel will take a photocopy of the passport to confirm nationality, passport number.
（3）Date and scheduled time of departure
（4）Other matters deemed as necessary by the Hotel
2.When the Guest intends to make payment for the charges mentioned in Article 9 using methods other than currency, such as accommodation vouchers or credit cards, the Guest shall present these in advance as part of the registration process as described in the preceding paragraph.
Article 9（Available Time of Guest Room）
1.The Guest is entitled to occupy the contracted guest room of the Hotel from 3:00 p.m. to 11:00 a.m. of the day of departure. In the case when the Guest is accommodated continuously, the Guest may occupy the Hotel room for an entire day, except for the days of arrival and departure.
2.The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the room beyond the time prescribed in the same Paragraph. In that case, regardless of the room type, extra charge shall be paid by the Guest as indicated in the below chart（consumption tax included in the amount）.
For stays after 3:00 pm, the room rate provided on the Hotel’s official website on the applicable day will be charged.
Per hour: 3,000 yen
After 2:00 p.m.: 1 night room charge for the relevant day
Article 10（Compliance with Hotel Regulations）
1.The Hotel asks that the Guest comply with the House Regulations displayed in the Hotel premises and this General Terms and Conditions for Accommodation Contract.
Article 11（Business Hours）
1. The business hours of the main facilities, etc. of the Hotel are as follows, and those of other facilities, etc. shall be notified in detail by Service directories in guest rooms.
（1）Front service; 24 Hours a day
2. The business hours specified in the preceding Paragraph are subject to temporary changes due to unavoidable causes. In such a case, the Guest shall be informed by the Hotel by appropriate means.
Article 12（Payment）
1.The breakdown and the calculation method of the accommodation charges, etc. that the Guest shall pay are as listed in the Attachment 1.
2.A deposit or an imprint of credit card will be required upon arrival.
3.Accommodation charges, etc. as stated in the Paragraph 1 shall be paid at the front desk with Japanese currency or by any means other than Japanese currency such as coupons or credit cards recognized by the Hotel at the time of the departure of the Guest or at the timing request by the Hotel.
4.The Guest shall pay the accommodation fee even if the Guest voluntarily does not stay at the Hotel after the Hotel has made the guest room available to the Guest.
Article 13（Our responsibility）
1.The Hotel shall compensate the Guest for the damage if the Hotel has caused such damage to the Guest in the fulfillment or the nonfulfillment of the Accommodation Contract and/or related agreements. However, the same shall not apply in cases when such damage has been caused due to reasons for which the Hotel is not liable.
2.The hotel has received a business permit from the fire department. Furthermore, the Hotel is covered by Hotel Liability Insurance in order to deal with unexpected fire and/or other disasters.
Article 14（Cases Where the Contracted Room Is Unavailable）
1.If the Hotel is unable to provide the Guest with the contracted room, the Hotel will, with the consent of the Guest, make an effort to arrange other accommodations under the same conditions as far as possible.
2.If, despite the provisions of the preceding paragraph, the Hotel is unable to find other accommodation, the Hotel will pay the Guest a compensation fee equivalent to the penalty（up to the full amount of the room charge）, which will be applied to the amount of compensation for damages. However, if there is no reason attributable to the hotel for not being able to provide a room, no compensation shall be paid.
Article 15（Handling of Deposited Items）
1.When the Guest experiences loss, damage, or other harm to items, cash, or valuables deposited with the Hotel due to the intentional or negligent actions of the Hotel, the Hotel will compensate for such damages. However, for items for which the Guest did not provide prior disclosure of their type and value, the Hotel’s liability for compensation is limited to 50,000 yen.
2.The Hotel shall compensate the Guest when loss, breakage or other damage is caused, through intention or negligent actions of the Hotel, to the goods, cash or valuables which are brought into the premises of the Hotel by the Guest but are not deposited at the front desk. However, for goods for which the Guest has not made an advance declaration with respect to type and value, the liability of the Hotel for compensation is limited to 50,000yen, except when the Hotel is intentionally or grossly negligent.
3.The hotel is not able to store cash or items worth more than 500,000 yen.
Article 16（Luggage and Personal Belonging of Guest）
1.If the Guest’s luggage arrives at the Hotel prior to the Guest’s arrival, it will be stored responsibly only if the Hotel has given prior approval, and it will be handed over to the Guest upon check in.
2.When a baggage or belongings of the guest are found left behind after check out, and the ownership of the article is identified, the Hotel shall inform the owner of the article and ask for further instructions. When no instruction is given to the Hotel by the owner or when the ownership is not identified, the Hotel shall store the article for one month including the day it is found. As for fresh food and drinks, the Hotel will keep the article only for one day after departure.
3.The Hotel’s liability in regard to the custody of the Guest’s baggage and belongings in the case of the preceding two paragraphs shall be assumed in accordance with the provisions of Paragraph 1 in the case of Paragraph 1, and with the provisions of Paragraph 2 in the case of Paragraph 2.
Article 17（Responsibility for Parking Facility）
1.When the Guest uses the Hotel’s parking facility, whether or not the Guest deposit the vehicle’s keys, the Hotel merely provides the parking space and does not assume responsibility for the management of the vehicle. However, in cases where damage is caused due to intentional or negligent actions by the Hotel in the management of the parking facility, the Hotel shall be liable for compensation.
Article 18（Guest’s Liability）
1.If the Hotel incurs any damages due to the Guest’s intentional misconduct or negligence, the Guest shall compensate the Hotel for such damages.
2.In order to receive the accommodation services based on the Accommodation Contract without disturbance, the Guest must promptly notify the hotel in the case the Guest finds the accommodation services contradictory from the Accommodation Contract.
Article 19（Entry into Guest Room）
1.There may be cases where the Hotel will enter the guest room without the Guest’s permission even after the Guest has checked in under any of the following cases:
（1）When the Hotel provides its service such as cleaning or room service.
（2）When it is deemed that the Guest is at the risk of engaging in, or has engaged in, any act which is in violation of laws and regulations or any act which goes against the public order or good morals.
（3）When it is determined that the entry into the guest room is necessary in accordance with the instructions of police or firefighter.
（4）When it is determined that the entry into the guest room is necessary in order to protect building or facility of the Hotel.
（5）When the Hotel has determined that the entry into the guest room is necessary in order to confirm or ensure safety of the Guest.
Article 20（Jurisdiction and Applicable Laws）
Any dispute between the Guest and the Hotel arising from or in relation to the Accommodation Contract shall be resolved in accordance with applicable Japanese laws, and the exclusive jurisdiction shall be the district court or summary court that has jurisdiction over the location of the Hotel.
●Attachment 1 The breakdown of the Accommodation Charges, etc.（Ref. Paragraph 1 of Article 2, and Paragraph 1 of Article 12）
Contents: Total amount to be paid by the Guest, Accommodation Charges, Accommodation Charge（Room Charge）
Extra Charges: Meals and Drinks or Extra Meals and Drinks（including breakfast） and the sum of all other service charges.
Taxes: Consumption Tax
Remark 1: Accommodation charges are subject to seasonal and demand fluctuations.
Remark 2: If the tax law is revised, the revised provisions shall apply.
Remark 3: In the following cases, additional fees will be charged separately from the accommodation charges.
・If the Hotel’s equipment is found to be damaged or stolen.
・When special cleaning is required due to food or drink spillage, vomiting, stains of blood, body fluids, and filth, etc, which are recognized to be beyond normal use of the Hotel.
・If smoking is found in the room or on the balcony, a 20,000 yen（excluding tax）penalty will be charged to restore the property to its original condition.
●Attachment 2 Cancellation Charges（Ref.Paragraph 2 of Article 6）
Please refer to the below PDF
Attachment 2 Cancellation Charges PDF
1. The percentages signify the rate of cancellation charge to the basic Accommodation Charges.
2.When the number of days contracted is shortened, the cancellation charge for the first day of the canceled period shall be fully paid by the Guest regardless of the number of days shortened.
3. Separate cancellation charges may apply for specific dates determined by the Hotel.
These terms and conditions may be subject to change without prior notice through notification by the Hotel in a manner it deems appropriate.