English
Please feel free to contact us for any assistance related to your stay at the following.
Message Leave
Please refer to the “List of Items Available for Loan”.
Hospital Information
Laundry service（charged）
Laundry received by 10:00 will be delivered to the front desk after 19:00 on the same day. Please use the laundry bag provided and ask at the front desk.
Please note that the laundry is closed on Sundays, New Year’s holidays, and other designated days.
Courier Service
Cab arrangement
Guidance on the area around the hotel and sightseeing
Arrangement of activities
Simple Cleaning: Towel replacement and garbage collection
Regular Cleaning: In-room and bathroom cleaning, towel replacement, and garbage collection
If you wish to have a Regular Cleaning on a Simple Cleaning day, an additional fee of 2,000 yen will apply.
Please note that your reservation plan may take precedence.
If you have any questions, feel free to contact the front desk.
Please note that we may not be able to accommodate your request due to special circumstances such as typhoons.
Dryer: 100 yen/30 min.
Vending machine（with Alcor）, ice machine, microwave oven
These are available on the 2nd floor.
The hotel is not responsible for any accidents or theft in the parking lot.
Parking fee will be charged from 1 night (1,500 yen per car per night).
Please confirm the SSID and PASS on the key sleeve or on the TV hotel screen.
NETFLIX and video streaming services are not available on in-room televisions.
We are not responsible for any trouble that may occur in connection with the network.
We are not responsible for any virus infection, loss of information, or any other damage caused by your own operation.
Room-to-Room Calls:Press 1 and dial the number of the room you are calling from.
Domestic calls（charged）:Press 0, and then dial the other party’s phone number, starting with the area code.
International calls（charged）:0 dialing + 010 + country code + area code + phone number Enter the phone number without the leading 0（zero）.
Cell phone charger（for Android and iPhone）
Multi adapter
Nail clippers
Humidifier with air purifier
Scales
Blankets
Diaper garbage can
Playard *Compact and Tatami twin rooms cannot be installed.
Bed guards
Iron and ironing board
Please note that the number of items is limited.
Reception（front desk）1F（24 hours a day）
Photocopying and fax services（charged）Message Leave
Please refer to the “List of Items Available for Loan”.
Hospital Information
Laundry service（charged）
Laundry received by 10:00 will be delivered to the front desk after 19:00 on the same day. Please use the laundry bag provided and ask at the front desk.
Please note that the laundry is closed on Sundays, New Year’s holidays, and other designated days.
1F Reception（front desk）
Luggage storageCourier Service
Cab arrangement
Guidance on the area around the hotel and sightseeing
Arrangement of activities
Housekeeping（last appointment at 14:00）
As part of our commitment to the SDGs and reducing our environmental impact, our hotel provides two types of cleaning services for guests staying multiple nights: Simple Cleaning and Regular Cleaning.Simple Cleaning: Towel replacement and garbage collection
Regular Cleaning: In-room and bathroom cleaning, towel replacement, and garbage collection
If you wish to have a Regular Cleaning on a Simple Cleaning day, an additional fee of 2,000 yen will apply.
Please note that your reservation plan may take precedence.
If you have any questions, feel free to contact the front desk.
Please note that we may not be able to accommodate your request due to special circumstances such as typhoons.
Shop（1F）
The shop offers a wide range of original goods, from attractive island items to collaborations with artists.Laundromat（2F）
Washing machine with automatic detergent: 300 yen/timeDryer: 100 yen/30 min.
Vending machine（with Alcor）, ice machine, microwave oven
These are available on the 2nd floor.
Parking lot
Parking is limited. Please understand this in advance.The hotel is not responsible for any accidents or theft in the parking lot.
Parking fee will be charged from 1 night (1,500 yen per car per night).
Smoking
Smoking is not permitted in all guest rooms, including balconies. Please smoke in the smoking area on the 1st floor. If smoking in the room or on the balcony is discovered, a restoration fee will be charged.Internet access
Free Internet access is available in the facility.Please confirm the SSID and PASS on the key sleeve or on the TV hotel screen.
NETFLIX and video streaming services are not available on in-room televisions.
We are not responsible for any trouble that may occur in connection with the network.
We are not responsible for any virus infection, loss of information, or any other damage caused by your own operation.
Telephone Information（In-house and International Dialing）
If there is anything we can do to help you or if you have any requests, please feel free to call our reception（front desk）ext. 9 at any time.Room-to-Room Calls:Press 1 and dial the number of the room you are calling from.
Domestic calls（charged）:Press 0, and then dial the other party’s phone number, starting with the area code.
International calls（charged）:0 dialing + 010 + country code + area code + phone number Enter the phone number without the leading 0（zero）.
List of items available for loan
ThermometerCell phone charger（for Android and iPhone）
Multi adapter
Nail clippers
Humidifier with air purifier
Scales
Blankets
Diaper garbage can
Playard *Compact and Tatami twin rooms cannot be installed.
Bed guards
Iron and ironing board
Please note that the number of items is limited.
Safety guide in case of emergency, please read this section carefully.
Check the flashlight installed in your room.
Please be aware of the location of the fire extinguisher.
If you are physically challenged and require help in case of an emergency, please inform the front desk in advance.
Then, actively and loudly inform others of the fire.
Remain calm and carefully listen to emergency broadcasts that will tell you the status of the fire and evacuation instructions.
If you suspect a fire, please contact the front desk immediately.
Escape as quickly as you can without caring about your clothes or belongings.
Please do not use the elevator.
When you leave your room, always close the door behind you to prevent smoke and flames from spreading.
Please try to hold a wet towel over your mouth and nose so as to avoid smoke inhalation.
Keep low against the wall when making your escape through the emergency exit. Move in the direction opposite to the source of the smoke.
If you are unable to leave your room due to smoke or flames, please attempt to contact the front desk by phone.
If the phone is out of order, please try to indicate to people outside where you are.（such as by hanging your sheets or blankets from window）
Please try to seal the door with wet sheets and towels etc, while you wait for help.
If you see anyone injured, please contact the front desk immediately.
Please move away from the windows.
Huddle under a table or something that offers similar head protection.
Open doors and windows to secure an evacuation route.
Evacuation
Please check the evacuation route map and actually walk to at least two emergency exits in different directions from your room just in case.Check the flashlight installed in your room.
Please be aware of the location of the fire extinguisher.
If you are physically challenged and require help in case of an emergency, please inform the front desk in advance.
Fire
In case of a fire, please contact the front desk immediately.Then, actively and loudly inform others of the fire.
Remain calm and carefully listen to emergency broadcasts that will tell you the status of the fire and evacuation instructions.
If you suspect a fire, please contact the front desk immediately.
Emergency alarms
If the emergency alarm sounds, stay calm at all times.Escape as quickly as you can without caring about your clothes or belongings.
Please do not use the elevator.
When you leave your room, always close the door behind you to prevent smoke and flames from spreading.
Please try to hold a wet towel over your mouth and nose so as to avoid smoke inhalation.
Keep low against the wall when making your escape through the emergency exit. Move in the direction opposite to the source of the smoke.
If you are unable to leave your room due to smoke or flames, please attempt to contact the front desk by phone.
If the phone is out of order, please try to indicate to people outside where you are.（such as by hanging your sheets or blankets from window）
Please try to seal the door with wet sheets and towels etc, while you wait for help.
If you see anyone injured, please contact the front desk immediately.
Earthquakes
Please do not use the elevator.Please move away from the windows.
Huddle under a table or something that offers similar head protection.
Open doors and windows to secure an evacuation route.
In order to assure you and all of our Guests of a secure and pleasant stay with us, we have established the following regulations governing the usage of our facilities, in accordance with Article 10 of the Terms and Conditions for Accommodation Contracts, published by the Japanese Ministry of Transportation.
When these regulations and policies are not observed, we may be obliged to refuse permission for continued occupancy of guest rooms or usage of other facilities and the Guest shall compensate the Hotel for any damage caused through the intention or negligence on the part of the Guest in accordance with Article 7 of the Terms and Conditions for Accommodation Contracts, published by the Japanese Ministry of Transportation. Kindly note that Guests may also be held liable for damages caused to the Hotel by non-observance of these regulations.
[2] Guest room doors of our hotel are self-locking. When going out from your room, please be sure to take your room key with you.
[3] Please be sure to lock the door and set the door latch while you are in the room. Make sure to lock all windows and the door to balconies, too, especially when going to bed and when a typhoon is approaching. If you do not want outsiders to enter the room, please display a “Do not Disturb” sign. In this case, however, please be advised that our staff will not visit your room or clean your room, either.（For hygiene reasons, garbage collection will be done once every 3 days）
[4] If there is a knock on the door, please open the door with the door latch on or check through a peephole first. In case you see a suspicious person, we advise that you do not open the door and contact the front desk immediately.
[5] Actual expenses will be charged for damaged, lost, or taken-home hotel furnishing or items equipped inside and outside the facility.
[6]Only people underage can not stay at the Hotel without the parents’ permission.
[7] If you wish to use a hotel restaurant and charge it to your room, please present your room key or accommodation card that shows your room number.
[8] Please return all the provided room keys for all guests at check-out. An actual cost of 1,000 yen *tax not included（in price）will be charged for each lost, soiled, damaged, or unreturned key.
[2] If you wish to extend your planned stay, we will first ask that you settle your payment for your stay up to that point.
[3] Please settle the payment except accommodation charge at the Front Desk when leaving. There may be other cases to ask you for payment during your stay. Please settle the payment whenever you are requested by the Hotel.
[4] Traveler’s checks and personal checks are not accepted for payment.
[5] Credit cards, travel coupons, any types of complimentary tickets cannot be exchanged for cash.
[6] The Hotel refuses to make payment on behalf of Guests for their purchase charges, ticket charges, taxi charges, postage stamp charges, and load postage charges, etc.
[7]We are unable to receive freight collect or cash-on-delivery parcels.
[8] The accommodation charge includes tax required by law. No gratuity accepted.
[2] Please do not leave your belongings unattended in public spaces such as the lobby, hallways, and restaurants, even for a short time.
[3] Based on the Article 16 of General Terms and Conditions for Accommodation Contract, lost articles in the Hotel will be kept for a certain period at the Hotel and will be handed over to the appropriate authorities in accordance with the Lost Goods Act.
[4] Guest items can be kept at the front desk for up to 7 days. If we do not hear from the guest after 7 days, we will deem that the guest has no intention to pick up the items and dispose them accordingly. Fresh food and drinks will be kept only for one day after departure.
2) Anti-social organizations and members of anti-social organizations（organized crime groups, extremist action groups, etc. and their members）are prohibited from using our hotel. If the guest is found to belong to such groups as mentioned above after reservation has been accepted or during the stay, we have rights to refuse the use of our hotel by that guest at any point.
3) If violence, threats, blackmail, coercive unreasonable demands, or similar acts committed by the guest are observed, we will immediately refuse the use of our hotel by that guest. We will also refuse anyone to use our hotel if the person has committed similar acts as above in the past.
4) If the person using this hotel has difficulty ensuring his or her own safety due to mental and physical weakness, loss of self due to drugs, etc., and may pose a risk of danger, fear, or anxiety to other guests and hotel employees, we will immediately refuse the person’s use of our hotel.
5) If any other acts similar to the above committed by the guest are observed, we will refuse the use of our hotel by that guest.
・Operating hours are from 8:00 to 22:00.
・There are no lifeguards. All persons using the pool do so at their own risk.
・The hotel is not responsible for any injury, death, or loss of valuables or other property that may result from the use of the pool.
・The pool is for the use of hotel guests only.
・Pool use by guests who have consumed alcohol, have temporary or pre-existing medical conditions that may deteriorate their health, or may affect the health of other guests is not permitted.
・Please be careful not to leave children unattended if you have small children with you.
・Children wearing diapers should wear pool diapers or plastic underwear.
・Please refrain from bringing in floats or toys other than children’s floats, such as those carried on the back or worn on both arms.
・Please wear appropriate swimsuits in the pool.
・Please shower off any sunscreen cream, oil, etc. before using the pool.
・Please do not bring in glass, bottles, jars, or other dangerous items.
・Please refrain from snorkeling in the pool for safety reasons.
・For safety reasons, please refrain from running or jumping in the pool.
・Smoking is prohibited in the pool area.
・Swimming in the pool after hours is prohibited.
・Please be careful not to use the gym in large numbers.
・Please do not wear sandals, bare feet, loungewear, or slippers.
・Training wear and training shoes are not available for rent.
・Only hotel guests are allowed to use the facilities.
・Please use rubbing alcohol before and after using the training equipment.
・Please use rubbing alcohol before and after using the training equipment. Please do not overtrain or use the equipment incorrectly.
・The hotel is not responsible for any injuries, deaths, or loss of valuables.
■ Avoid using or storing the battery in high-temperature areas or near flammable materials.
■ Refrain from charging while away from home or during sleep.
■ Stop using the battery immediately if you notice any damage, swelling, or abnormal heat generation.
※ For safety reasons, staff may move items or stop charging depending on the situation.
We appreciate your understanding and cooperation.
When these regulations and policies are not observed, we may be obliged to refuse permission for continued occupancy of guest rooms or usage of other facilities and the Guest shall compensate the Hotel for any damage caused through the intention or negligence on the part of the Guest in accordance with Article 7 of the Terms and Conditions for Accommodation Contracts, published by the Japanese Ministry of Transportation. Kindly note that Guests may also be held liable for damages caused to the Hotel by non-observance of these regulations.
GUEST ROOMS
[1] Please be sure to review the emergency exit instructions posted on the inside of your guest room door upon your arrival. Each guest room is equipped with an emergency flashlight near the entrance.[2] Guest room doors of our hotel are self-locking. When going out from your room, please be sure to take your room key with you.
[3] Please be sure to lock the door and set the door latch while you are in the room. Make sure to lock all windows and the door to balconies, too, especially when going to bed and when a typhoon is approaching. If you do not want outsiders to enter the room, please display a “Do not Disturb” sign. In this case, however, please be advised that our staff will not visit your room or clean your room, either.（For hygiene reasons, garbage collection will be done once every 3 days）
[4] If there is a knock on the door, please open the door with the door latch on or check through a peephole first. In case you see a suspicious person, we advise that you do not open the door and contact the front desk immediately.
[5] Actual expenses will be charged for damaged, lost, or taken-home hotel furnishing or items equipped inside and outside the facility.
[6]Only people underage can not stay at the Hotel without the parents’ permission.
[7] If you wish to use a hotel restaurant and charge it to your room, please present your room key or accommodation card that shows your room number.
[8] Please return all the provided room keys for all guests at check-out. An actual cost of 1,000 yen *tax not included（in price）will be charged for each lost, soiled, damaged, or unreturned key.
PAYMENTS
[1] A cash deposit or credit card payment will be required upon arrival.[2] If you wish to extend your planned stay, we will first ask that you settle your payment for your stay up to that point.
[3] Please settle the payment except accommodation charge at the Front Desk when leaving. There may be other cases to ask you for payment during your stay. Please settle the payment whenever you are requested by the Hotel.
[4] Traveler’s checks and personal checks are not accepted for payment.
[5] Credit cards, travel coupons, any types of complimentary tickets cannot be exchanged for cash.
[6] The Hotel refuses to make payment on behalf of Guests for their purchase charges, ticket charges, taxi charges, postage stamp charges, and load postage charges, etc.
[7]We are unable to receive freight collect or cash-on-delivery parcels.
[8] The accommodation charge includes tax required by law. No gratuity accepted.
VALUABLES AND UNCLAIMED ARTICLES
[1] To securely store cash and other valuables during your stay, please use the safety deposit box provided in your room. Please note that the hotel will not be responsible for any lost or theft articles. Please also note that we are unable to accept to store or keep any types of artwork and antique items.[2] Please do not leave your belongings unattended in public spaces such as the lobby, hallways, and restaurants, even for a short time.
[3] Based on the Article 16 of General Terms and Conditions for Accommodation Contract, lost articles in the Hotel will be kept for a certain period at the Hotel and will be handed over to the appropriate authorities in accordance with the Lost Goods Act.
[4] Guest items can be kept at the front desk for up to 7 days. If we do not hear from the guest after 7 days, we will deem that the guest has no intention to pick up the items and dispose them accordingly. Fresh food and drinks will be kept only for one day after departure.
Regarding organized crime groups, organized crime members, and those who may disturb public order.
1) Based on the “Act on the Prevention of Unjust Acts by Organized Crime Group Members”（enforced on March 1, 1992）, designated organized crime groups and designated organized crime group members are prohibited from using our hotel. If the guest is found to belong to such groups as mentioned above after reservation has been accepted or during the stay, we have rights to refuse the use of our hotel by that guest at any point.2) Anti-social organizations and members of anti-social organizations（organized crime groups, extremist action groups, etc. and their members）are prohibited from using our hotel. If the guest is found to belong to such groups as mentioned above after reservation has been accepted or during the stay, we have rights to refuse the use of our hotel by that guest at any point.
3) If violence, threats, blackmail, coercive unreasonable demands, or similar acts committed by the guest are observed, we will immediately refuse the use of our hotel by that guest. We will also refuse anyone to use our hotel if the person has committed similar acts as above in the past.
4) If the person using this hotel has difficulty ensuring his or her own safety due to mental and physical weakness, loss of self due to drugs, etc., and may pose a risk of danger, fear, or anxiety to other guests and hotel employees, we will immediately refuse the person’s use of our hotel.
5) If any other acts similar to the above committed by the guest are observed, we will refuse the use of our hotel by that guest.
Artwork displayed in the facility
Please do not alter the present status of the facility by such acts as moving artwork, equipment, or other items to other locations without our permission. Please do not touch, deface, or destroy any artwork displayed in the facility or guest rooms.Outdoor 1F Swimming Pool
・Open from April to October.・Operating hours are from 8:00 to 22:00.
・There are no lifeguards. All persons using the pool do so at their own risk.
・The hotel is not responsible for any injury, death, or loss of valuables or other property that may result from the use of the pool.
・The pool is for the use of hotel guests only.
・Pool use by guests who have consumed alcohol, have temporary or pre-existing medical conditions that may deteriorate their health, or may affect the health of other guests is not permitted.
・Please be careful not to leave children unattended if you have small children with you.
・Children wearing diapers should wear pool diapers or plastic underwear.
・Please refrain from bringing in floats or toys other than children’s floats, such as those carried on the back or worn on both arms.
・Please wear appropriate swimsuits in the pool.
・Please shower off any sunscreen cream, oil, etc. before using the pool.
・Please do not bring in glass, bottles, jars, or other dangerous items.
・Please refrain from snorkeling in the pool for safety reasons.
・For safety reasons, please refrain from running or jumping in the pool.
・Smoking is prohibited in the pool area.
・Swimming in the pool after hours is prohibited.
Indoor 2F Gym Information
In order to ensure the safety of all users, we ask for your cooperation in preventing the transmission of certain infectious diseases in the gym.・Please be careful not to use the gym in large numbers.
・Please do not wear sandals, bare feet, loungewear, or slippers.
・Training wear and training shoes are not available for rent.
・Only hotel guests are allowed to use the facilities.
・Please use rubbing alcohol before and after using the training equipment.
・Please use rubbing alcohol before and after using the training equipment. Please do not overtrain or use the equipment incorrectly.
・The hotel is not responsible for any injuries, deaths, or loss of valuables.
Important Notice Regarding Mobile Battery Use
Okinawa UDS Co., Ltd. prioritizes your safety and kindly requests your attention to the following points:■ Avoid using or storing the battery in high-temperature areas or near flammable materials.
■ Refrain from charging while away from home or during sleep.
■ Stop using the battery immediately if you notice any damage, swelling, or abnormal heat generation.
※ For safety reasons, staff may move items or stop charging depending on the situation.
We appreciate your understanding and cooperation.
Please be mindful that the following matters are prohibited at our hotel.
1）Acts that may cause fire
In particular, smoking in bed and the use of open flames for heating, cooking, etc. in the guest room are strictly prohibited.
2）Entering facilities such as emergency stairs that are reserved only for employees This excludes emergencies or unavoidable circumstances. In that case, please follow the instructions by the hotel staff.
3）Smoking in the building
Smoking is strictly prohibited, including on the balcony. If smoking is discovered, a fee of ¥20,000 *tax not included (in price, value, etc.) will be charged to restore the guest room to its original condition.
4）Use of loungewear outside the room
Please note that guest room loungewear is considered to be inappropriate in the lobby and restaurants, including the breakfast venue.
5）Use of room slippers outside the room
Please use slippers only in your room.
6）Use of facilities in revealing clothing or swimsuits
Please cover yourself properly in the facility even when accessing the swimming pool.
7）Entry to guest room area by persons other than registered guests
Please use the lobby area or restaurant to meet with visitors.
8）Moving hotel furnishings that cannot be restored to its original positions
Please do not display items by the window or on the balcony that may impair the safety or appearance of the hotel. Please refrain from drying the wet clothes on the balcony.
9）Bringing animals into the hotel premises other than guide dogs, assistance dogs, and hearing dogs that are pursuant to Article 2 of the Act on Assistance Dogs for Physically Disabled Persons.
10）Bringing ignitable materials such as gunpowder and volatile oil, flammable substances, and substances that emit bad odors or strong odors into the hotel premises.
11）Bringing items prohibited by law（guns, swords, drugs, etc.）into the hotel premises.
12）Bringing items into the hotel premises in an amount that the hotel deems excessive.
13）Bringing food and drinks into restaurants, cafes, and bars.
14）Conducting business activities or gatherings in guest rooms without prior permission by the hotel.
15）Installing foreign items or modifying the guest room without prior permission by the hotel.
16）Distributing advertising materials, selling goods, soliciting, etc. without prior permission by the hotel.
17）Taking photos for business purposes inside the facility without prior permission by the hotel.
18）Gambling, acts that disturb public morals, or behavior that may cause trouble to other guests or hotel employees.
19）Use of small unmanned aircraft（drones）
In principle, the use of wireless aircraft is prohibited within the premises of our facility, including the parking lot, from the perspective of ensuring safety and protecting privacy.
1）Acts that may cause fire
In particular, smoking in bed and the use of open flames for heating, cooking, etc. in the guest room are strictly prohibited.
2）Entering facilities such as emergency stairs that are reserved only for employees This excludes emergencies or unavoidable circumstances. In that case, please follow the instructions by the hotel staff.
3）Smoking in the building
Smoking is strictly prohibited, including on the balcony. If smoking is discovered, a fee of ¥20,000 *tax not included (in price, value, etc.) will be charged to restore the guest room to its original condition.
4）Use of loungewear outside the room
Please note that guest room loungewear is considered to be inappropriate in the lobby and restaurants, including the breakfast venue.
5）Use of room slippers outside the room
Please use slippers only in your room.
6）Use of facilities in revealing clothing or swimsuits
Please cover yourself properly in the facility even when accessing the swimming pool.
7）Entry to guest room area by persons other than registered guests
Please use the lobby area or restaurant to meet with visitors.
8）Moving hotel furnishings that cannot be restored to its original positions
Please do not display items by the window or on the balcony that may impair the safety or appearance of the hotel. Please refrain from drying the wet clothes on the balcony.
9）Bringing animals into the hotel premises other than guide dogs, assistance dogs, and hearing dogs that are pursuant to Article 2 of the Act on Assistance Dogs for Physically Disabled Persons.
10）Bringing ignitable materials such as gunpowder and volatile oil, flammable substances, and substances that emit bad odors or strong odors into the hotel premises.
11）Bringing items prohibited by law（guns, swords, drugs, etc.）into the hotel premises.
12）Bringing items into the hotel premises in an amount that the hotel deems excessive.
13）Bringing food and drinks into restaurants, cafes, and bars.
14）Conducting business activities or gatherings in guest rooms without prior permission by the hotel.
15）Installing foreign items or modifying the guest room without prior permission by the hotel.
16）Distributing advertising materials, selling goods, soliciting, etc. without prior permission by the hotel.
17）Taking photos for business purposes inside the facility without prior permission by the hotel.
18）Gambling, acts that disturb public morals, or behavior that may cause trouble to other guests or hotel employees.
19）Use of small unmanned aircraft（drones）
In principle, the use of wireless aircraft is prohibited within the premises of our facility, including the parking lot, from the perspective of ensuring safety and protecting privacy.