We have recently confirmed the unauthorized resale of our accommodation products on some reservation sites.
The cases we confirmed are as follows

・ Selling at unreasonably high prices
・ Selling accommodations that have not been confirmed
・ Sales of accommodation details that do not match the actual product

When making reservations on each accommodation site, please check in advance for the following suspicious or unnatural points.

・ Always shows “last room”.
・ The “Request Booking” button is displayed instead of “Book Now”.
・ Only non-refundable plans are available.
・ Reservations can be made for dates (periods) that are sold out on the official website or during temporary closures.
・ Sold on reservation sites* that are not directly contracted by the hotel.

We are selling our room at the following reservation sites*.
・Rakuten Travel
・ Jalan
・ JTB (Rurubu Travel)
・ Ikyu .com
・ OZmall
・ Relux
・ HafH
・ Booking .com
・ Expedia
・ Tripla (official website)
・ Time Design (official website Booking with airline tickets)

　

For inquiries regarding this matter or questions about reservations, please contact us at the e-mail address below.
Email address：info-shinjuku@ryokan-yuen.jp