Dear Guests,

Thank you very much for choosing ONSEN RYOKAN YUEN SAPPORO.

Please be advised that window cleaning will be carried out around the entrance area and on the exterior windows of guest rooms during the following times:

Tuesday, October 13, 2026, 10:00 a.m. – 3:00 p.m.
Wednesday, October 14, 2026, 10:00 a.m. – 1:00 p.m.

During the cleaning of the exterior windows, cleaning staff will descend from the upper floors using ropes. For your privacy and safety, we kindly ask that you keep your curtains closed during the cleaning.

Please note that the cleaning schedule may be subject to change.

We sincerely apologize for any inconvenience this may cause and greatly appreciate your kind understanding and cooperation.

Thank you for your continued support.